Returns Policy
Returns Policy:
- Satisfaction Guarantee: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within [insert return period] days from the date of delivery for a refund or exchange.
- Eligibility Criteria: To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
- Return Process: To initiate a return, please contact our customer support team with your order number and reason for return. Once your return request is approved, you will receive further instructions on how to return your item.
- Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service to ensure that your return reaches us safely.
- Refunds and Exchanges: Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. If approved, refunds will be processed to the original method of payment within [insert refund processing time] business days.
Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.
If you have any further questions or require assistance with your order, please don’t hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to help.
Thank you for choosing Nishani India for your fashion needs. We appreciate your business!